MCQ OB

MCQ Organisational Behaviour

1) The organisational behavior is

1 point

a) A science

b) An Art

c) A science as well as an art

d) None of the above

2) A study of the culture and practices in different societies is called___

1 point

a)Anthropology

b) Perception

c) Attitudes

d) Personality

3) Forces affecting Organisational behavior are___

1 point

a) People

b) Technology

c) Environment

d) All of the above

4) Total Quality Management (TQM) focuses on:_____

1 point

a) Customers

b) Employee

c) None of the above

d) Both (a) and (b)

5) The reaction of an individual against the troubling factor of his surroundings is called____

1 point

a)Stress

b) Fearlessness

c) Persistence

d) Spirituality

6) which of the following frameworks is used in the development of the overall model of OB?

1 point

a) The cognitive framework

b) The social leaning framework

c) The behaviouristic framework

d) All of the above

7) Which of the following forms the basis for the autocratic model of OB?

1 point

a) Authority

b) Power

c) Obedience

d) Dependence on boss

8) A general feeling of exhaustion that develops when an individual simultaneously experiences too much pressure and too few sources of satisfaction is____

1 point

a) Burnout

b) Eustress

c) Acute stress

d) Chronic stress

9) _____ is the degree of customer satisfaction.

1 point

a) Total

b) Quality

c) Management

d) None of the above

10) Which of the following factors would comes under the term of ' diversity'?

1 point

a) Cultural background

b) Gender

c) Socio-economic status

d) All of the above

11) People in high context cultures make business decisions on the basis of___

1 point

a) Competition

b) Reason

c)Individual needs

d) Interpersonal relation

12) Which of the following is normally the cause of organisational change?

1 point

a) Technological deelopment

b)Mergers, Acquisitions etc.

c) Changes in labour characteristics

d) All of the above

13) which of these is the highest priority and first strategy required for any organisational change?

1 point

a) Stress management

b) Communication

c) Negotiation

d) Learning

14) Which of these suggestions is an effective way to deals with stress?

1 point

a) Meditation

b) Exercise

c) Talking with others

d) All of the above

15) which of the following are the key features of organisation?

1 point

a) Group efforts

b) Accomplishing Goals

c)both (a) and (b)

d) None of the above

16) _______ is a relatively permanent change in behaviour that occurs as a result of experience.

1 point

a)Behaviour Modification

b)Learning

c) Motivation

d) Skills

17) Which of the following are Not organisational factors causing stress?

1 point

a) Task demand

b) Role demand

c) Role conflicts

d) Satisfaction

18) Responding to employees and involving them in decision making is referred to as :

1 point

a)Quality of work life

b) Empowerment

c) Reaction

d) autonomy

19) Which of the following is Not a method of managing stress?

1 point

a) Time management

b) Counselling

c) Relocation

d) behavior Control

20) which of the following options are used by the employer for work life balance?

1 point

a)Job sharing

b) Compressed workweek

c) Part-time work

d) All of the above